We can make changes to any orders that have not yet shipped. Please contact our customer service email, and we will be able assist you in making changes to your order.Unfortunately, if your order has shipped we are unable to make changes to its intended destination.
you find that you do not like the scent or product you ordered, we do
take returns or exchanges on unused products. You must contact us within
72 hours of receiving your order (determined by the tracking provided).
Customers are required to cover the shipping cost to return your order
to us. Once we receive your return, we will inspect the product and,
upon our approval, your refund will be issued minus the cost of
shipping. Please note that shipping is not refundable.
In cases where a
customer prefers an exchange, we will have a new scent or product of
your choice shipped out at our expense upon the arrival of your return.
of our products are custom made to order. Our current estimated
fulfillment time frame, meaning days until an order ships, is 4-5
business days (Monday - Friday) and we will email you as soon as your
shipping label is printed with your tracking number.
During busier times
of the year such as Christmas, orders can take 7 to 10 business days
(Monday - Friday) to ship. All orders are shipped from Miami, FL via FedEx or USPS Priority Mail .
Candles are shipped via USPS Priority Mail from Miami, FL. Larger orders varies and may ship through UPS or FedEx.
shipping charges are based on the weight of your order and the zip code
it is going to. Our website calculates this for you during the checkout
process. We offer free shipping over $50. For purchases under $50, shipping is calculated based on weight.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.
Savvy Candle's are non-toxic, biodegradable,
sustainably sourced, and non-GMO.
We use all natural soy wax, sourced
from American-grown soybean blended with quality fragrance oils free from
phthalates and petroleum for an impactful yet clean-burning, sustainable, and
completely natural product. Our Eco-friendly cotton wicks are zinc and
lead-free for a clean finish.
strive to supply the finest ingredients
possible, free from any additives, or harmful ingredients, such as
lead,plastics, paraffin, synthetic dyes, phthalates, or petroleum.
All candles are hand-poured into recyclable
containers in my small work-station in Miami, FL.
We are passionate about changing the way we
treat the earth, ourselves, and our descendants' future. Each time you buy from
Savvy Candle Co, we donate a part to @onetreeplanted, a non-profit organization
dedicated to creating a healthier climate, protecting biodiversity, and helping
reforestation efforts worldwide.
For every order placed, together we plant a tree. 1 order = 1 Tree.
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