Frequently Asked Questions

Help Center

Top FAQs

How can I make changes to an existing order?

What form of payments do you accept?

What is your Returns and Refunds policy?

How to place and track my order?

Do you ship internationally?

How to cancel an order?

What is the processing time?

What is your Shipping method and Cost?

What ingredients do you use?

Candle Care Tips

What is the benefit of soy candles?

What is the estimated candle burn time ?

What is your candle room size recommendation?

How does your give back program work?